Privacy Policy
Last Updated: July 2026
At Diwanyeh, we know that trust is at the heart of every great game — and every great relationship with our players.
This Privacy Policy explains what information we collect when you use our website, mobile app, and related services (together, the "Service"), how we use it, and the choices you have. By using Diwanyeh, you agree to the practices described below.
1. Information We Collect
Information You Provide
- Account details such as your name, username, email address, and password when you register.
- Payment information when you make an in-app purchase (processed securely through trusted third-party payment providers — we do not store your full card details ourselves).
- Any information you share when contacting our support team, such as messages, screenshots, or feedback.
Information Collected Automatically
- Device information (device type, operating system, unique device identifiers).
- Log data such as IP address, app usage patterns, session duration, and crash reports.
- Gameplay data, including match history, scores, in-game purchases, and achievements.
Information from Third Parties
If you log in using a third-party account (such as Google, Apple, or Facebook), we may receive basic profile information from that provider, in accordance with your privacy settings on that platform.
2. How We Use Your Information
We use the information we collect to operate, secure, and personalize our matches. This includes goals to:
- Create and manage your Diwanyeh account profile.
- Operate, maintain, and improve the baloot card game mechanics and overall Service systems.
- Process in-app purchases and manage virtual currency balances or match rewards.
- Personalize your experience, including dynamic matchmaking pools and content recommendations.
- Detect and prevent cheating, hacks, fraud, and active system abuse to keep gameplay fair.
- Communicate critical platform updates, promotional events, or structural support requests.
- Analyze usage trends to continuously optimize app latency, frame rates, and interface design.
3. Cookies & Similar Technologies
Diwanyeh may use cookies, local storage solutions, and tracking variants to save game configurations, preserve automated login setups, and study visitor flow profiles. You can switch off browser cookies natively, though disabling them can affect regular page behavior.
4. Sharing Your Information
We absolutely do not sell user data profiles. Information processing flows are shared transparently with:
- Service Providers: Cloud hosting partners, database infrastructures, and payment gateways operating under structural data agreements.
- Legal Mandates: Authorities executing legitimate legal orders, or when operations are critical to defending structural player safety profiles.
- Social Ecosystems: Other active lobby players can see standard profile items like usernames, ranking positions, and leaderboard records during matches. Private account details remain safe.
5. Data Security
We deploy specialized physical and modern cryptographic safeguards to eliminate vectors of unauthorized database exposure or structural manipulation. However, no digital transport infrastructure is completely secure, and we advise players to protect operational accounts using custom, strong security passwords.
6. Data Retention & Account Deletion
Data points stay active as long as accounts remain in active status. If you initiate account deletion sequences, your personal account details are immediately purged or entirely scrubbed into anonymous statistics, unless active regulation forces a longer storage cycle.
7. Your Choices & Regional Rights
Depending on your location, you may hold complete rights to access, inspect, modify, or permanently drop database records held by us. If you wish to pull data packages out in portable structures, or object to specific processing channels, you can seamlessly open tickets through our support interfaces.
8. Children's Privacy
The Diwanyeh ecosystem is designed strictly for adults aged 18 years and older. We block intentionally registering profiles belonging to minors, and will rapidly drop all database information if underage profile registration instances are discovered.
9. International Data Transfers
Because Diwanyeh scales matches across vast multi-regional node arrays, files can move outside local regional limits into global secure server hubs. We execute standard safety measures ensuring files get absolute protection wherever computing stacks handle them.
10. Contact Us
If you have questions, privacy concerns, or structural security remarks concerning data flow practices, open clear tickets natively via the Help interface of the app or reach out via our web channels.